People are turning to ChatGPT to troubleshoot their tech problems now

Only a 12 months in the past, if you happen to had a query about something IT-related, you’ll have possible turned to Google to seek out a solution. Now individuals are turning to ChatGPT to get conversational, AI-generated explanations as an alternative. 

Electrical surveyed 1,000 individuals to seek out out the place they’re getting their IT recommendation from. A whopping 66% of respondents stated they went to ChatGPT for assist with their IT issues, based on the examine. 

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A number of the hottest IT questions within the U.S. embody primary questions reminiscent of methods to repair a frozen laptop display, gradual web, gradual laptop or an overheated cellphone.

Unsurprisingly, GenZ is the era almost definitely to hunt IT recommendation from ChatGPT at 83%, adopted by Millennials at 67%. GenX and Child boomers did not path too far behind at 50% and 48%.

So is getting your IT recommendation from an AI chatbot a good suggestion? 

Electrical requested 200 IT professionals to evaluate ChatGPT’s responses on 4 of the most-searched tech questions in the USA to seek out out. 

Additionally: ChatGPT or Google: Which supplies the most effective solutions?

ChatGPT’s responses earned it an general accuracy rating of 39 out of 100 from IT specialists. Contemplating ChatGPT has solely been round since Nov. 2022, an general 39% approval price is not too shabby.

A few of ChatGPT’s solutions even earned it excessive scores, for instance, the response to “How do I make my web quicker?” obtained a whopping 74 accuracy rating.